Your landlording task will be greatly simplified if you invest a small amount
of time at the beginning of the process. That is the key. Look for danger
signals, and simply do not rent to people no matter how personable, who
exhibit those signals. Watch out for:
• Unwillingness or refusal to fill out a written application.
• Inability to remember current or former landlord's name or phone number,
or refusal to supply that information.
• Lack of landlord references or references who cannot be contacted.
• Using parents or employers as references, but no landlords.
• No bank account.
• No job or a claim to be self-employed for the past few months only, with
exceptionally high income.
• An attempt to negotiate for lower rent or to barter a portion of the
rent in exchange for services (a sign the prospective tenant cannot afford the
place).
• A request to pay the security deposit in installments.
• A family obviously too large for the place you are renting.
• Overly aggressive pressure to move in earlier that you'd like.
Some of these points are self-explanatory, but a few require special
explanation. When a prospective tenant cannot supply you with landlord
references, that could be a sign that they have been evicted or have a
dispute with their landlord¡ªobvious danger signals. In checking landlord references,
also be aware that the current landlord might have a strong incentive to provide
you with a positive reference because of the need to get rid of the
dead-beat tenant. The most important reference to check is the landlord
previous to the current one.
The lack of a bank account is a very strong negative indicator. Most people
naturally operate out of a checking account, even those who have just moved
to town. You should be suspicious of people who want to pay their rent in
cash, and you will discover that such people tend to be chronically late
with payments or short part of the rent. Having a bank account is a good sign,
indicating that the person is operating within the system and is able to
keep an account going without bouncing checks all over town.
You can recognize the signs that people can't afford the rent you are asking:
Their families are too big for the house, they want to reduce the rent, or
they want to barter part of the rent. All of these are unacceptable. You
should never negotiate with people about rent levels once you are satisfied
that the rent is reasonable. And you should never, never do business with
tenants. Bartering rent for work or exchanging rent for some service is a
mistake that will backfire on you. It is impossible to reverse the
agreement: and you give all of the advantages to the tenant: If the work
they perform is unsatisfactory, you have no choice.
One of the more subtle signs to watch out for is the complete con. The person
pulling it probably is being evicted and needs to find another place
immediately, but you will be told there are no current references because
the applicant has been living with mother. Calling a tenant's mother to
check is a waste of time; mothers never give negative reports about their own
children. The prospective tenant will pressure you for permission to move
in immediately, and will express great enthusiasm for fixing up the place,
doing some inside decorating, ambitiously working in the yard, and other
similar expressions of ambition, all designed to fool you into thinking you have
found the perfect tenant. In truth, though, the individual will probably
be late with the rent every month, never work in the yard or fix up the
house, and adopt a nasty attitude toward you immediately upon moving in.
All of the danger signals should warn you about problems of affordability,
personality, or other qualifications. Remember: People do not willingly
look for a new place to live when they are out of work and out of money.
Anyone who does not have the funds to pay a full month's rent and the required
deposits is probably in trouble with the current landlord and will probably end
up being a problem for you as well. You might not be getting the full
story, and you probably are not getting the real story either.
Without exception, do not enter into an agreement with someone who cannot give
you present and prior landlord references. Everyone has to have lived
somewhere, and you should not take the risk of renting to someone who has
been a problem tenant. Anyone who has not been a problem tenant will gladly
provide you with references. Also, you should make it a practice not to rent to
a first-time tenant, someone who claims to have been living with parents
and to be looking for ones own place for the first time. Being a
responsible tenant is something people learn as part of a process, and
that process is expensive for landlords. Let someone else provide this
"life experience."
Set a policy and enforce it: No renting without complete references. No
exceptions. That will help you avoid many, many problems. You should know
that there is a form of adverse selection in the tenant market, meaning
that many people looking for a place to rent have problems where they live
now. And many of those problems are caused by the tenants. So in the range of
applicant you will interview, there will tend to be many people to whom
you would rather not rent.
Another policy you should enforce without fail: Always get a written
application. Simply stating this rule screens out many deadbeat tenants.
When they hear that you need them to fill out an application, many people
don't even show up. Figure 10.1 is a sample application form you can use
to capture information you need to have. Design a form that works for you or
modify this form for your own needs.
Be sure to require Social Security number and driver's license number or other
identification. If anyone is unable to supply you with this basic
information, don't waste any further lime. Having this information helps
you qualify people, because virtually everyone needs to be able to present
basic identification, in addition, if you go so far as to require a credit check
from applicants, you will . need identification numbers to get the report.
Many people do not check credit on the theory that good credit does not
necessarily make a good tenant, any more than bad credit necessarily
defines a bad tenant. But one of the pieces of information you can discover in
most areas rerunning a credit check is whether the applicant has ever been
evicted or had a judgment against him or her for unpaid rent. This is
valuable information.
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